Case Study: Lyvecom

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You can't really have

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a normal conversation without low-latency HLS.

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Max, Co-Founder and CEO of LyveCom.

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We provide the best video shopping experiences possible

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for e-commerce brands.

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What we really do believe,

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especially in the coming years, is that

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video is gonna be a huge, major channel for brands.

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Once you do have people on your website,

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and you're providing that live stream

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or video shopping experience,

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your users, again, are way more high-intent,

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they're right at the point of sale,

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and have an average of

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30 to 40 percent add-to-cart rate.

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Which is pretty mind-blowing.

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So what LyveCom does is it enables

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a purely end-to-end

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on-brand, live shopping experience,

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directly on the brand's website.

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There's no app downloaded,

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it's super simple to use,

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and it's very interactive and just fun for customers.

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We sort of started with WebRTC streaming.

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We quickly learned that output quality was

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very, very important, especially if it's like

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a visual product, right?

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So WebRTC was not, obviously,

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the best solution for us and we

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ultimately had to do

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RTMP streaming.

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So Mux definitely helped us in terms of

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A. getting our V1 out as quick as possible.

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You guys rolled out low-latency HLS

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which was absolutely amazing.

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And that gave us a slight competitive advantage also over

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another enterprise competitor that does something like this,

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they're at 10 seconds.

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The ease of docs,

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ease of getting an MVP up,

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and just sort of integrating.

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All of those things combined,

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and obviously price point,

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made Mux basically a no-brainer.